Greetings friends, customers, and supporters! We wanted to provide an update on our plans moving forward.
As many know, Virginia is moving towards normalcy with a phased reopening program. Today, May 15th 2020, is the start of Phase 1. As it stands, we would be able to open our retail store today, with limitations to occupancy and other mandatory requirement. We have made the decision as a team to keep the retail store closed for now.
We understand this is frustrating for some, but we have made this decision together as a team, out of an abundance of caution and with the best possible intentions. Our first priority is the safety of our staff and guests. We can't wait to see you in-store when we feel it is the proper time to do so.
We have been offering curbside pickup for local orders and shipping for web orders since the beginning of this pandemic crisis. We will continue to offer these services at this time with no major changes.
We continue to closely monitoring this ever changing situation. We thank you for your support and well wishes during this time.
You are welcome to place an order online and use the "Local Pickup" shipping rate. We have dedicated order pickup spots in front of the store. Just give us a call when you arrive, and we'll deliver your order curbside. We are keeping our standard retail hours, Monday to Friday from 10A - 6P, and Saturdays from 10A - 3P.
In stock items are going out same or next day. We are on schedule and fulfilling orders. We will continue to ship orders as long as our fulfillment partners cooperate.
We understand that this order process isn't ideal, so to thank you for your continued support we are offering a 10% discount with code STAYSAFE10 when purchasing online. This code will remain live until we return to normal operations.
We remain steadfast in our mission to provide you with the critical gear and equipment you need. Thank you for your support!
-Double Tap Surplus Team